Shipping Policy
Shipping Policy !
At Vestiio, we strive to provide you with an exceptional shopping experience, which includes a seamless and timely delivery of your orders. Whether you're treating yourself to something special or shopping for a gift, we want your items to reach you as quickly and safely as possible. This Shipping Policy outlines everything you need to know about how we handle shipping for your purchases.
Shipping Locations
We are proud to offer shipping to a wide range of locations both domestically and internationally. Whether you’re in the United States or another country, we aim to bring our stylish products to your doorstep. If you’re uncertain whether we ship to your location, feel free to check our shipping options at checkout or contact our customer support team, who are happy to assist.
Order Processing Time
Once you’ve placed your order, we work diligently to process and ship it out. All orders are processed within 1–2 business days, excluding weekends and holidays. Please note that some items, particularly those with customizations or special requests, may require additional time to prepare for shipment.
When your order is shipped, you’ll receive an email notification with tracking information, so you can easily monitor the progress of your delivery. Our goal is to get your purchase to you as quickly as possible, but please keep in mind that there may be occasional delays due to factors outside our control, such as weather conditions or carrier issues.
Shipping Methods & Delivery Times
We provide loads of delivery alternatives to suit your needs. These options consist of preferred transport, expedited transport, and precedence transport, which range based totally to your vicinity and the urgency of your order.
- Standard Shipping: Typically takes five–7 commercial enterprise days for home orders. International transport may additionally take 7–21 days, relying on the vacation spot country.
- Expedited Shipping: If you need your items faster, we offer expedited shipping, which usually arrives within 2–4 business days for domestic orders. International delivery times may vary.
- Priority Shipping: For those times when you need it most, priority shipping ensures faster processing and delivery, generally within 1–3 business days for domestic orders.
Please note that delivery times are estimates and can vary based on your location and external factors. Once your order has been dispatched, you will be able to track it via the carrier’s tracking system.
Shipping Costs
The cost of shipping depends on the size, weight, and destination of your order. During the checkout process, you will be provided with an accurate shipping quote based on your location and selected shipping method. We also offer free standard shipping on orders over a certain amount—just check the terms and conditions for current promotions.
In cases where you’ve selected expedited or international shipping, the shipping fees will be clearly displayed at checkout. We aim to provide fair and transparent pricing with no hidden fees.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email, which will allow you to follow the progress of your shipment. You can track your package through the carrier's website to stay updated on its journey. If you experience any issues with your tracking number or have any concerns about your delivery, please don’t hesitate to reach out to us—we’re here to help.
Address Accuracy
To ensure smooth delivery, we kindly ask that you provide accurate and complete shipping information at checkout. This includes your full name, street address, city, zip code, and phone number. Any inaccuracies in the shipping details may lead to delays or failed deliveries.
If you notice any mistakes in your order details after you’ve made a purchase, please contact our customer support team as soon as possible. If your order hasn’t been shipped yet, we can assist you in updating the address.
Shipping to P.O. Boxes
We currently do not ship to P.O. Box addresses for certain carriers. If you provide a P.O. Box address at checkout, we may ask for a physical address to ensure proper delivery. Please double-check your address to ensure timely delivery of your order.
International Shipping
For our customers outside the U.S., we offer international shipping to a wide range of countries. International shipping rates and delivery times will be calculated at checkout based on your location and chosen shipping method. Please note that international orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer.
We recommend checking with your local customs office for more information on potential charges that may apply before placing an order.
Shipping Issues & Delays
While we do our best to ensure a smooth delivery process, sometimes unforeseen circumstances can cause delays. These may include weather conditions, customs processing, or logistical issues with the shipping carrier.
If your order is delayed, please be patient, as it may take a few extra days for your package to arrive. If you believe your package is lost or damaged during transit, please contact our customer support team immediately. We will investigate the situation and take the necessary steps to resolve any issues.
Contact Us
If you have any questions or concerns about our shipping policy, or if you need assistance with tracking an order, feel free to reach out to us. Our friendly customer support team is always happy to assist you. You can contact us at support@vestiio.com, and we’ll make sure to respond as quickly as possible.
Thank you for shopping with Vestiio. We appreciate your business and look forward to delivering your latest finds with care and efficiency.